Quality Team Leader

Hudson, NH 03051
Full-time
Salary: $35,000.00 to $40,000.00 /year


Job Summary

We are looking for a Quality Team Leader to work with our inspectors to maintain and improve our level of quality. This role is approximately 75% floor/ 25% desk so being able to spend several hours of the day on their feet is a must. Candidate must have a strong backbone and be willing to hold personnel accountable for discrepancies. The team leader shall train and evaluate the inspection team, hold meetings to constantly improve our quality, and act as liaison for customer audits.

Responsibilities and Duties

  • Perform Root Cause Analyses
  • Write Corrective and Preventive Action Reports
  • Write Non-Conformance Reports
  • Write Eight Discipline (8D) Reports
  • Develop Quality Alerts
  • Perform internal audits
  • Act as liaison for customer audits
  • Contact customers directly for resolutions to quality related issues
  • Write and implement Inspection Procedures
  • Train and evaluate a team of Quality Inspectors
  • Hold weekly or bi-weekly meetings with inspection team to discuss issues, ideas for improvement, techniques and procedures
  • Discuss quality issues with the appropriate personnel and hold them accountable for their discrepancies
  • Be proactive to upholding quality levels instead of reactive
  • Track issues monthly to monitor trends

Qualifications and Skills

  • Must be able to write clearly and descriptively
  • Must have great verbal & written communications skills
  • Must be proficient with Microsoft Office software such as Excel and Word
  • Must have a strong backbone and willingness to hold personnel accountable for mistakes
  • Must be detail oriented and demonstrate excellent problem-solving skills
  • Must be able to work with all departments including customer service, management, production, and quality.
  • Must be able to multi-task and manage priorities
  • Must be able to work on their feet for several hours of the day

Benefits

Eligible for Medical Coverage + 401K
Related keywords: warehouse

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